All capabilities

Diagnostics

Smart investments start with an honest assessment before the work begins.

The most expensive mistake in digital isn’t choosing the wrong technology, it’s skipping the work required to choose it. Our diagnostics give you an independent evaluation of where you are today, where the gaps are and what’s possible given your constraints.

Our diagnostics capabilities

General diagnostic & roadmap

A focused assessment of your digital strategy, technology decisions, and organizational readiness that produces a prioritized action plan. Good for organizations at a decision point, whether you’re weighing a new initiative, evaluating vendors, or trying to align leadership around a direction. The deliverable includes an evidence-based current-state evaluation, gap analysis, and a sequenced roadmap you can act on immediately.

Timeline Investment
2 to 4 weeks Starting at $2,500

Digital readiness score

A thorough assessment of your organization’s digital maturity across six dimensions: strategy alignment, technology infrastructure, content effectiveness, user experience quality, data and analytics capability, and organizational readiness. You receive a scored report with industry benchmarks, a gap analysis, and a prioritized 90-day action plan.

Timeline Investment
2 to 3 weeks Starting at $2,500

Technical architecture review

An independent evaluation of your current technology stack covering platform health, scalability risks, technical debt, integration architecture, security posture, and performance benchmarks. Useful for organizations weighing a migration, replatforming, or major build.

Timeline Investment
2 to 4 weeks Starting at $5,000

AI readiness assessment

A structured evaluation of your data infrastructure, process maturity and organizational readiness for AI adoption. The deliverable identifies high-impact use cases, sequences them by feasibility and value, and provides a phased implementation plan.

Timeline Investment
2 to 3 weeks Starting at $2,500

Accessibility & compliance audit

A detailed audit of your digital properties against WCAG standards, including automated testing, manual evaluation, and assistive technology testing. The report includes a prioritized remediation plan with severity ratings, estimated effort, and compliance risk assessment.

Timeline Investment
2 to 4 weeks Starting at $2,500

What happens after a diagnostic

Every diagnostic includes a roadmap you can act on immediately, with or without us. For clients who continue, the transition is clean. The diagnostic team becomes the delivery team, and the roadmap becomes the project plan. Explore our digital strategy, AI/ML, and BTG/digital delivery capabilities.

Why paid diagnostics?

You get honesty rather than a sales pitch

When the diagnostic is a paid engagement, our only incentive is accuracy, not selling you on a bigger project.

You make better decisions, faster

Most organizations spend months cycling through vendor proposals and internal debates before committing to a digital initiative. A structured diagnostic compresses that timeline to weeks, gives your team a shared factual baseline and creates the alignment needed to move forward.

The deliverable is portable

Everything we produce is yours. If you take the roadmap to another firm, it works just as well. That portability is by design, and it means you stay because the work is good, not because you’re locked in.

You reduce risk before you commit budget

A $2,500–$5,000 diagnostic before a large implementation isn’t an expense, it’s insurance. You validate assumptions, surface hidden complexity, and go into delivery with a scope you can trust.


Start a conversation

Diagnostics are the lowest-risk way to work with us and the highest-value way to start a digital initiative. Tell us what you’re evaluating, and we’ll recommend the right assessments.

Book a call

Have a challenge in mind or just want to connect? Schedule a call with Garrett, or reach out via email or LinkedIn.

A playful, hand-drawn illustration of a group of characters holding up scorecards with the number ‘11’. They sit behind a table scattered with various other numbers.