Insights tagged ‘Digital Transformation’
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Software was never meant to last forever
There is a particular kind of frustration that anyone who has worked inside a mid-sized organisation will recognise. You are eighteen months into a Salesforce implementation. The original scope was clean and reasonable. But somewhere around month four, somebody realised that you…
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Fall back
What creative studios and dev shops (and probably everyone else, too) need to do to stay relevant in the AI era without becoming commoditized slop. What’s covered: Your people are your moat · Easy to do, hard to be the best · Quality and simplicity · Never look to others · Don…
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The stuff between
Simply put, your service business in its most raw form look something like this: Stuff → Lead; Lead → stuff → Signed contract; Signed contract → stuff → Start; Start → stuff → Complete; Complete → stuff → Aftercare. And there’s a level of automation and organizatio…
