The missiles are the destination

Posted:

One of my uncommon enjoyments is the work that happens right in the middle of a big problem that needs to be solved, or even a nosedive. A calmness kicks in, the path gets clearer and I can usually tunnel vision my way through to course correction.

I used to think this was special, but it’s really not.

As it happens, this is a requirement of the job. Especially for founders and leaders, and especially for founders and leaders in the tech industry.

The missiles are the destination.

I was watching an interview recently between David Senra and Brad Jacobs, a billionaire businessman, talking about the perspective of “I’ve got too many problems to deal with” v.s. “the more problems I solve the more value I create”. That’s a summary, but you can see the original here:

Two owners of smaller shops recently told me similar advice to the following that they had been given:

“You just have to find the magic bullet and then X will happen.”

I’ve looked for that, on and off, for a long time and wasted a lot of money trying, but eventually came to the conclusion that it’s a million pretty good decisions over the course of a longer-than-expected period of time that mostly sprouted into plants instead of weeds.

At some point I heard or read that the gift of solving a problem is that you get a new problem to solve, which is what Brad is saying above. That’s the magic bullet (except it’s definitely not magic and it’s much slower than a bullet).

The missiles are the destination.

More from the blog:

  • Fall back

    What creative studios and dev shops (and probably everyone else, too) need to do to stay relevant in the AI era without becoming commoditized slop. What’s covered: Your people are your moat · Easy to do, hard to be the best · Quality and simplicity · Never look to others · Don…

  • On getting paid faster

    These five cashflow levers are arguably the quickest, easiest wins when optimizing your service business. Frequency of online payment deposits Update your online payment system to deposit into your bank account daily instead of weekly. Or whatever the quickest interval availab…

  • Reading between the lines

    There’s a lot to learn in a professional services business between the day you open your doors and the day you sell or retire or whatever it is you do next. And there are a million different angles you can take to improve the future based on the past. Here is a line graph of my…

  • The stuff between

    Simply put, your service business in its most raw form look something like this: Stuff → Lead; Lead → stuff → Signed contract; Signed contract → stuff → Start; Start → stuff → Complete; Complete → stuff → Aftercare. And there’s a level of automation and organizatio…

  • Zero busy work

    AI has given us a lot of things. When used incorrectly, your brain turns to mush. When used correctly, it frees you to be original, strategic and creative. Something I’ve been thinking a lot about lately is the idea of zero busy work. This isn’t just about productivity, but abo…

All blog posts

Let’s chat

Whether you have a challenge in mind or just want to connect, let’s chat. You can also drop me an email, connect on LinkedIn or save my contact info for later.

A playful, hand-drawn illustration of a group of characters holding up scorecards with the number ‘11’. They sit behind a table scattered with various other numbers.